Privacy POLICY

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Website Privacy statement

We are Bridgewater Care Ltd, incorporated in England and Wales. Our company number is 09472965 and our registered address is:
9 Donnington Park, 85 Birdham Road, Chichester, West Sussex, PO20 7AJ

We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy. Our Data Protection Officer can be contacted at [email protected].

This Privacy Policy [together with our website terms and conditions and cookie policy] sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at www.bridgewatercare.org.uk you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

What information does Bridgewater Care Ltd hold and how will we use it?

Information you give Bridgewater Care Ltd: You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information. The information you give us may include your name, email address, address/location and phone number.
We will retain this information while we are corresponding with you or providing services to you or to a Service User you represent. We will retain this information for care plans for 6 years and any recruitment enquiries for 6 months unless we seek your permission to hold longer.

Information Bridgewater Care Ltd collects about you: Bridgewater Care Ltd may collect the following information from you when you visit the website:

•      Your name
•      Your contact information (email address, phone number and postal address)
•      Any information relevant to services required

We retain this information for care plans for 6 years and any recruitment enquiries for 6 months unless we seek your  permission to hold longer. 

Use Made of the Information

Bridgewater Care Ltd may use the information we receive and/or collect about you to:

• •      Fulfil our obligations under any contract we have entered into with you or with a Service User you represent, and to provide you or the relevant Service User with information or services you or the Service User has requested
• •      Send you newsletters and marketing information if you have consented to us doing so
• •      Notify you of products and services we feel may interest you, or permit third parties to do so if you have provided the appropriate consent
• •      Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website

Bridgewater Care Ltd processes personal information for certain legitimate business purposes, which include some or all the following:

• •      Where the processing enables Bridgewater Care Ltd to enhance, modify, personalise or otherwise improve the website, its services or communications
• •      To identify and prevent fraud
• •      To enhance the security of Bridgewater Care Ltd's network and information systems
• •      To better understand how people interact with Bridgewater Care Ltd's websites
• •      To administer the website and carry out data analysis, troubleshooting and testing; and
• •      To determine the effectiveness of promotional campaigns and advertising

If we obtain consent from you to do so, we may provide your personal details to third parties so that they can contact you directly in respect of services in which you may be interested.

Where we are processing personal data we have obtained via the website on the basis of having obtained  consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by contacting us via the following webpage www.bridgewatercare.org.uk . Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by clicking the "Unsubscribe" option in any email we send to you and providing the details requested or by contacting us via the following webpage www.bridgewatercare.org.uk and we will take steps to ensure that this information is deleted as soon as reasonably practicable.
We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.

Your Rights in Respect of your Data

If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us via the following webpage  www.bridgewatercare.org.uk.

If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us via the following webpage www.bridgewatercare.org.uk. We shall process your request to access your information within one month of receipt, or we'll let you know within that timeframe if we need more information from you. We will process your request free of charge.

To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us via the following webpage www.bridgewatercare.org.uk.

If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner's Office. Contact details for the ICO can be found at https://ico.org.uk/.
If you have any further queries or comments on our Privacy Policy, please contact us via the following webpage www.bridgewatercare.org.uk or you can contact us by emailing [email protected]. We also welcome your views about our website and our Privacy Policy.

Disclosure of your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including:

• •      Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you
  
• •      Third parties who may wish to contact you in respect of services or products they offer or sell which may be of interest to you, provided we receive your consent to such disclosure; and/or advertisers and advertising networks that require the data to select and serve relevant adverts to you and analytics and search engine providers that assist us in the improvement and optimisation of the website

Please note we may need to disclose your personal information where we:

• •      Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller
• •      Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or
• •      Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction

COOKIES WEBSITE STATEMENT

Cookies are small text files which a website may put on your computer or mobile device when you first visit a Site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
We use cookies to distinguish you from other users of the Application or the Site. This helps us to provide you with a good experience when you use the Application or browse the Sites and also allows us to improve the Service, the Application and the Site.

How Safe is your Information?

Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.
We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk.

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